Privacy Policy
Last Updated: February 6, 2026 Barx Parx LLC (“Barx Parx,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, use our services, register for memberships, or opt into email and SMS communications. By using our website or services, you consent to the practices described in this policy.1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:- Name
- Email address
- Phone number
- Billing and payment information
- Mailing address
- Dog profile information
- Account login credentials
- Communication preferences
Automatically Collected Information
When you use our website, we automatically collect:- IP address
- Browser type
- Device identifiers
- Operating system
- Referring URLs
- Pages visited
- Session duration
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:- Provide and manage services
- Process transactions
- Manage your membership and bookings
- Send transactional communications
- Send marketing and promotional communications
- Improve our services and customer experience
- Comply with legal obligations
3. SMS & Text Message Communications
Opt-In Consent
By providing your mobile number and opting into SMS communications, you expressly consent to receive automated and non-automated text messages from Barx Parx, including:- Appointment confirmations
- Service updates
- Membership notices
- Promotional offers
- Marketing messages
Message Frequency
Message frequency may vary but typically includes 1–8 messages per month, depending on account activity and promotions.STOP / HELP Instructions
You may opt out of SMS messages at any time by replying:- STOP – to unsubscribe
- HELP – for assistance
Carrier Disclaimer
Message and data rates may apply depending on your mobile carrier. Carriers are not liable for delayed or undelivered messages.Data Sharing for SMS
We do not sell, rent, or share SMS consent or phone numbers with third parties for marketing purposes.4. Email Marketing Communications
You may opt into promotional emails. You may unsubscribe at any time by clicking the unsubscribe link in any email. Transactional emails (e.g., receipts, confirmations, legal notices) are not subject to opt-out.5. Cookies & Tracking Technologies
We use cookies and tracking technologies to:- Improve site functionality
- Personalize user experience
- Analyze site performance
- Support advertising and retargeting
6. How We Share Information
We may share your data only with:- Service providers (payment processors, CRM systems, SMS/email platforms)
- Technology partners supporting business operations
- Legal authorities when required
7. Data Security
We implement industry-standard security safeguards including:- SSL encryption
- Secure servers
- Restricted employee access
- PCI-compliant payment handling
8. Data Retention
We retain your data only as long as necessary to:- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Your Rights & Choices
You may:- Access your personal data
- Update or correct your information
- Request deletion (subject to legal obligations)
- Opt out of marketing communications
